Bonus tip of the week: keep spam out of your Help Center

Published February 6, 2015
Last modified February 6, 2015

Spam: It's bad for your email inbox and bad for your Help Center. Fortunately, there's an easy way to stop spam from sneaking its way into your Help Center to irritate your customers.

Zendesk's Help Center spam filter queues suspicious questions and comments so administrators can review and manage them. Over time, the filter learns to better identify spam based on the messages you've previously marked as spam (or not spam).

To see how to turn on and manage the spam filter, head to our Help Center