You feelin' lucky?
If you aren't using customer intelligence software then we truly hope you are feeling lucky. Because being damn good — simply doesn't cut the mustard anymore. Customer analytics platforms provide the insight to be proactive — so you luck never runs out with Zendesk Connect.
Keep your relationships going strong
As conversas são melhores quando você pega as pessoas na hora certa. Com o Connect, você pode projetar uma campanha de mensagens contextualizada no produto ou uma campanha de email para reengajar os clientes. Dispare campanhas segmentadas, entre em contato com seus clientes VIP ou envie uma campanha única para toda a sua lista.
What's really going on?
Keep track of campaign performance in real-time—who’s seen it and who was interested enough to click through. Get high-level visibility with aggregated metrics, and granular insight with customer level tracking.
Data is your friend
Collecting customer data from across the Zendesk family of products enables you to:
- Complete your customer view with a timeline of events and conversations
- Create segments of customers based on behavior or profile
- Identify trends and trigger targeted campaigns to get the right message to the right customers
- Call out a proactive heads up about issues or a well-timed tip for newbies delivers assistance before customers know they need it
Temos muito o que dizer sobre esse assunto. Dá só uma olhada.
There’s a lot more where this came from. Keep exploring the world of customer intelligence software.