Discussion forum software
Unite agents and customers with branded discussion forum software
Customers are going to come together to discuss things. It's so easy to unite on social media, feedback forums, or online review sites. However, what's not easy is your company keeping track of those conversations. How do you offer assistance if you don't know what's being said? That's where Zendesk Guide comes in.
Em primeira mão
Aproveite os benefícios
- Moderated discussions - ensure that they stay on topic and allow for support teams to jump in with help as needed
- A warm and inviting place to be - offering full design control of the site
- Posts that can be sorted or followed to keep users informed on the latest updates
Find out more about Community and how it's joining like users with informed customer service agents and providing a better experience for everyone. Request your free trial today.A experiência é crucial.
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There’s plenty of information about discussion forums. Read these resources to learn more.