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Support
<5 min.
Zendesk Support: Regras de Negócio
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insights
<5 min.
Como criar relatórios usando Insights do Zendesk Support
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Support
<5 min.
Zendesk Support: como limpar sua conta
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answer bot
<5 min.
Zendesk Guide: Help Center & Answer Bot
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Apps
<5 min.
Zendesk Support: Apps
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SLA
<5 min.
Zendesk Support: SLAs
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atendimento ao cliente
<5 min.
Demonstração Zendesk
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atendimento ao cliente
<5 min.
Atendimento omnichannel: seu cliente e sua empresa precisam dele
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atendimento ao cliente
<5 min.
Atendimento omnichannel descomplicado
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atendimento ao cliente
<5 min.
Transforme o atendimento da sua empresa em omnichannel
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atendimento ao cliente
<5 min.
Atendimento omnichannel: seu cliente e sua empresa precisam dele
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atendimento ao cliente
<5 min.
Zendesk: uma experiência contínua do cliente com a marca
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central telefônica
<5 min.
Zendesk Talk: Quando falar é fazer mais pelo cliente
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atendimento ao cliente
<5 min.
Conheça o Zendesk Talk
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chamadas
<5 min.
Zendesk Talk: encaminhamento de chamadas para outro telefone
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atendimento ao cliente
<5 min.
Zendesk Support: personalizando regras e prazos de atendimento
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atendimento multimarca
<5 min.
Atendimento multimarca no Zendesk Support
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omnicanal
<5 min.
Atendimento omnichannel no Zendesk Support
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<5 min.
Controle de Acesso no Zendesk Guide
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<5 min.
Formulários do Zendesk Chat: ajudando a personalizar o atendimento
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answer bot
<5 min.
Mergulhe fundo no conhecimento da sua empresa com o Zendesk Guide
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answer bot
<5 min.
Conheça o Zendesk Guide
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<5 min.
Como responder comentários nas redes sociais
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<5 min.
Como providenciar um bom atendimento através das redes sociais
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central de ajuda
10+ min.
Como criar uma Central de Ajuda excelente utilizando dados
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atendimento ao cliente
<5 min.
Omnichannel: Uma experiência melhor para o cliente
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atendimento ao cliente
<5 min.
Guia rápido para implementar o Zendesk Chat
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Customer experience
<5 min.
Varejo: 4 tendências essenciais para o fim de ano 2018
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Chat
<5 min.
A solução omnichannel da Zendesk
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atendimento ao cliente
<5 min.
Como o atendimento ao cliente pode impulsionar as vendas
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atendimento ao cliente
<5 min.
Atendimento ao cliente e o impacto em novas vendas
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atendimento ao cliente
<5 min.
Guia rápido para implementar o Zendesk Support
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atendimento ao cliente
<5 min.
Conheça o Zendesk Support
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atendimento ao cliente
<5 min.
Zendesk Guide: estratégias e práticas recomendadas
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atendimento ao cliente
<5 min.
Conheça o Zendesk Chat
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base de conhecimento
<5 min.
Zendesk Guide (legendado)
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<5 min.
Embeddables (legendado)
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Customer experience
<5 min.
Experiências do cliente melhores com engajamento omnichannel
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atendimento ao cliente
<5 min.
A evolução no modelo de atendimento ao cliente
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atendimento ao cliente
<5 min.
Um questionário da Zendesk para a escolha de sua solução de suporte
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<5 min.
Guia: Ciclo de vida do agente
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Agent experience
<5 min.
Guia: Experiência do agente
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<5 min.
Guia: Experiência do cliente
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atendimento ao cliente
<5 min.
Relatório de 2017 do Quadrante Mágico da Gartner para Centros de Relacionamento com Clientes de CRM
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<5 min.
Support + Chat (legendado)
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atendimento ao cliente
<5 min.
Encaminhamento baseado em habilidades no Chat (legendado)
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atendimento ao cliente
<5 min.
Monitoramento de conversão no Zendesk Chat (legendado)
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atendimento ao cliente
<5 min.
Funções e permissões no Zendesk Chat (legendado)
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Chat
<5 min.
Como transferir um chat para outro departamento
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Support
<5 min.
Como configurar uma visualização
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automação
<5 min.
Como configurar uma automação
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canais de entrada
<5 min.
Como configurar canais de entrada
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atalhos
<5 min.
Como configurar atalhos no chat
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macros
<5 min.
Como configurar uma macro
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gatilho
<5 min.
Como configurar um gatilho
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SLA
<5 min.
Como configurar SLA
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central de ajuda
<5 min.
Como ativar a central de ajuda
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atendimento ao cliente
<5 min.
Zendesk: overview e demo (legendado)
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}
insights
<5 min.
Por dentro dos insights
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plataforma
<5 min.