Tips to improve your phone support with reporting and analytics from Zendesk Talk

Available On-Demand


You can’t improve what you can’t measure. Luckily, Zendesk Talk, call center software embedded in the Zendesk Support ticketing system, makes it easy to track, measure and improve your phone support operations.

In this 30 minute interactive webinar, we’ll show you how to:

● Track all calls and voicemails effortlessly with automatic ticket creation and call    recording
● Monitor queue volumes and agent performance in-the-moment with real-time reporting    and monitoring
● Understand and analyze key metrics to drive improvement with powerful pre-built and    custom Insights dashboards

Watch now!

Complete the form below to view your webinar:

Please enter your first name
Please enter your last name
Please enter a valid email address
Please enter a valid phone number
Please enter your company name
Please enter your job title
Please select number of employees
Please select your country
Please also send me occasional emails about Zendesk products and services. (You can unsubscribe at any time.)
Please select an option

Thanks for registering! Check your inbox for an email with your unique link to the webinar.

Sorry, something went wrong!

Please reload the page and try again, or you can email us directly at

We are sending your request...please wait.


Emily Vince

Emily Vince is the Sr. Product Marketing Manager for Zendesk Talk. Her team builds products that empower companies to resolve complex issues faster with integrated phone support.

William (Billy)

William (Billy) Macken is a Technical Support Engineer at Zendesk. He helps Zendesk customers make the most out of Zendesk reporting to understand and improve their operations. Andrew Forbes is a Product Marketing Manager at Zendesk who loves to help companies measure and understand the entire customer experience.

Thanks for registering! Check your inbox for an email with your unique link to the webinar.