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Customer training programs

Discover how to use customer service training programs to elevate your business during an economic downturn.

Blog article

How can customer training help during an economic downturn ?

Customers are less patient with companies that are slow to adapt to their changing needs–especially when it comes to great service experiences. Providing your service teams with the right training to educate, upskill and empower them to resolve challenging situations can put your business at the forefront of customers’ minds.

Guide

Empower your service teams

Training is vital to your business, to attract and retain employees and retain your customers. Discover how Zendesk’s award winning customer education programs can empower your service teams to deliver amazing experiences.

Read what our customers have to say

Discover how investing in upskilling agents grew Bomb Bomb's bottom line.

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Read how Nickel has benefitted from fast and reliable Zendesk training.

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Read how Photobox increased their ROI by investing in agent success.

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Zendesk x Linkedin Learning Professional Certification

The new Zendesk Professional Certificate on LinkedIn Learning allows professionals further their skills, regardless of the stage of their career. It features six interactive courses in a variety of formats, providing agents with the right tools and methods to handle complex situations.