Multichannel Customer Support Software

Zendesk Support is a beautifully simple system for tracking, prioritizing, and solving customer support tickets

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We support you, you support your customers

  • Reduce customer effort to improve satisfaction

    Connect with your customers on the web or your mobile app, or start a conversation directly through email, or any other channels

  • Reduce agent effort to improve performance

    Support’s intuitive design, ease of use, and intelligent business rules allows agents to ramp faster and boost their productivity.

  • Adapt at your pace to stay ahead

    Configure any workflow, extend your agent’s help desk with hundreds of available apps, or design sophisticated customizations with our API.

84%

of companies aspired to be customer support leaders, but only 1 in 5 actually deliver a good customer experience. Do you have the right software to support your customers?

“Right off the bat, Zendesk Support was intuitive to use. It seemed more powerful and robust than other online support solutions, and it had been rated very highly in reviews.”

Joe Harrow

Director of Customer Service at Groupon

200,000+ companies are using Zendesk

  • Slack
  • USC
  • L’Oréal
  • Box
  • FCC
  • Uber
  • Shopify
  • Groupon

See how Zendesk works.

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