ReviewBot
Get iOS, Android, Yelp and iTunes review notifications in Zendesk
1 reviews
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ReviewBot
ReviewBot is an online review monitoring service. It will monitor Google Play, the App Store, Yelp, or iTunes and create a Zendesk ticket when you receive a new review.
Here's a list of all the features it provides:
App review notifications to Slack, email, Trello, Twitter, and Zendesk
Unlimited countries, languages, and integrations
Unique web page for sharing reviews internally or externally
Ability to filter reviews by star level
Reply link for Android that shows you device and OS version too
- Weekly/monthly reports
Average score for duration
Comparison to previous period
Sentiment grade
Review tone
Summary of all positive/negative reviews in 2 sentences
Key phrases
Really easy to set up, no engineering time required! Just search and pick your app without needing access to the developer consoles. It's free to track two apps!
How to install
Follow these simple steps to get running in almost no time:
- Visit https://reviewbot.io and sign up for an account
Click "Add App" and search for your app in the store
Choose your app from the search results
Click "Add Reviews Integration" and choose Zendesk
Type in your Zendesk subdomain and click "Create Integration"
Click "Allow" on the Zendesk screen to give permissions to ReviewBot to create new tickets
What people are saying
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