Okta Admin Pro by SaaS Aid
Manage Okta user accounts directly from Zendesk tickets - streamline IT support
1 reviews
Installs
3
Works with
Support
Developer
SaaS Aid
Okta Admin Pro: Your All-in-One Okta Management Solution
Transform your IT support workflow by managing Okta user accounts directly from Zendesk tickets. Save time, reduce context switching, and deliver faster support to your users.
Key Features
🔐 User Account Management
- Password Management
Reset passwords with customizable expiry times
Unlock accounts instantly
Reset MFA enrollments
Clear user sessions
- Account Control
Suspend accounts
Deactivate accounts
👥 Group Management
View current group memberships
Add users to groups
Remove users from groups
📱 Application Management
View assigned applications
Assign users to applications
Remove application assignments
Why Choose Okta Admin Pro?
- Time-Saving: Eliminate context switching between Okta and Zendesk
- Efficient: Handle common IT requests in seconds
- Secure: Built-in security best practices
- User-Friendly: Intuitive interface within Zendesk
About SaaSAid
Developed by SaaSAid, a trusted provider of innovative SaaS solutions. Our tools are built with a focus on:- Security- Reliability- IT support efficiency
Support
For feedback or support, contact us at support@saasaid.com
Transform your IT support workflow today with Okta Admin Pro
How to install
Installation Guide
Prerequisites
Administrator permissions in Okta
Administrator permissions in Zendesk Support
Installation Steps
Create an Okta API Token
- Navigate to Okta API Token Creation
Create a service account with admin credentials (recommended)
Alternatively, use an existing admin account to create a temporary token
Install the App
- Click the Free trial button in the Zendesk App Marketplace
This will initiate the Okta Admin Pro setup in your Zendesk Support account
Configure Settings
- Enter your Okta subdomain (e.g., for company.okta.com, enter
company) Paste your API token from step 1
- Configure optional features:
Group Management: Enable to manage Okta group memberships
App Management: Enable to manage Okta application assignments
Complete Installation
- Click Install to activate Okta Admin Pro
Start managing Okta accounts directly from Zendesk tickets
Need Help?
Our support team is ready to assist you with installation or any questions. Contact us
What people are saying
Leave a review
Share your experience with the rest of the Zendesk community
Plans and pricing
Account Based Pricing
Free 5-day trial, then $100.00 per month
*Features *
Reset Okta user passwords
Manage Okta groups & apps
Reset MFA factors
Clear sessions
Suspend/Unlock/Deactivate users
Support
Self-service
Email support
Per Agent Pricing
Free 5-day trial, then $5.00 per agent, per month
*Features *
Reset Okta user passwords
Manage Okta groups & apps
Reset MFA factors
Clear sessions
Suspend/Unlock/Deactivate users
Support
Self-service
Email support