Ir para o conteúdo principal

New

SiteSage AI

AI powered responses based on your own company data and systems.

1 reviews

Installs

Less than 5

Works with

Support

Developer

sitesage

About this app

SiteSage AI for Zendesk

Smarter support. Seamless workflows. Zero hype.

SiteSage connects directly to your Zendesk workspace to streamline internal support tasks with focused, high-quality AI tools. Built for busy teams, not bots — SiteSage helps your agents move faster, stay consistent, and focus on what actually needs human attention.

Get started at sitesage.ai


What SiteSage AI Does

  • Auto-tagging & categorization
    SiteSage automatically analyzes incoming tickets and applies tags based on the topic.

  • Drafted reply suggestions
    Agents get a ready-to-send draft response based on the full ticket context, previous conversations and written in your brand voice.

  • On-the-fly translations
    Tickets in other languages? SiteSage detects and translates them instantly, then suggests responses in the agent's preferred language.

  • Data-aware AI
    Integrated with your existing systems (like order- shipping- or warehouse management systems), SiteSage can surface order data, delivery statuses, product info, or anything else relevant — right inside the ticket.

  • AI Writing Tools
    Effortlessly draft complete emails, refine text, make edits, and correct spelling using powerful, integrated AI writing features.


Built for Privacy & Compliance

SiteSage is hosted entirely within the EU and processes only the data needed to serve your customers.


🎯 Built for:

  • Customer support leads who want cleaner data, faster replies, and less manual triage

  • Busy support agents juggling tickets in multiple languages or systems

  • Decision-makers looking for high-impact improvements without risky AI experiments


Let your agents stay focused. Let the AI handle the rest with SiteSage AI.

App details

How to install

How to Install SiteSage AI for Zendesk

  1. Contact the SiteSage team
    Reach out via sitesage.ai to begin onboarding. We'll schedule a setup session and provide everything you need by email.

  2. Install App Install and configure the SiteSage App with installation parameters provided by SiteSage.

  3. Connect your Zendesk account
    Simply click Authenticate in the App's Admin Panel and allow access to the SiteSage Application.

  4. Complete onboarding with SiteSage
    We’ll walk you through any system integrations or customisations to your AI system.

What people are saying

Leave a review

Share your experience with the rest of the Zendesk community

.zendesk.com