Tasks for Calendar
Schedule follow-ups in Google Calendar with AI summaries and smart suggestions.
About this app
Tasks for Calendar embeds Google Calendar inside Zendesk, letting your team plan follow-ups and meetings exactly where work happens.
Create calendar events in seconds, auto-generate clear meeting notes with AI, and keep personal and team workloads visible—without switching tools.
✅ What You Can Do
From any ticket- Create Google Calendar events with a direct Zendesk ticket link- Auto-generate event titles and descriptions using AI- Get smart time suggestions based on business hours and multiple calendars- Add attendees, send invites, and create Google Meet links instantly
My Tasks (agent view)- View upcoming work grouped by priority: Overdue, Today, Tomorrow, This Week, Later- Quickly reschedule, complete, or remove tasks
Team Tasks (admin & manager view)- Monitor team-wide workload at a glance- Identify bottlenecks and review each agent’s upcoming tasks
🔒 Security & Privacy
- OAuth 2.0 authentication — We never access or store Google passwords
- Tenant isolation — Each Zendesk account is fully separated
- Minimal data storage — Calendar event content is never stored
Best For
Support teams scheduling frequent follow-ups and callbacks
Team leads managing workload and priorities
Customer success and account teams booking recurring check-ins
App details
How to install
Get Started in 2 Minutes
1. Install → Click "Install" and accept the required permissions. Enabling Business Hours is recommended.
2. Connect Google → Open any ticket, locate Tasks for Calendar in the right sidebar, and sign in with Google.
3. Start scheduling → Create events directly from tickets. Optional settings let you define working days and hours.
Where to Find Everything
- Ticket Sidebar — Create events, generate AI summaries, and find available time slots
- Left Navbar → My Tasks — Personal dashboard for all scheduled follow-ups
- Left Navbar → Team Tasks (Admins only) — Overview of team workload and upcoming tasks
Quick Tips
Enable Business Hours for more accurate time suggestions
Use AI Summary to quickly generate polished event descriptions
Calendar events always include a clickable Zendesk ticket link
Each team member must sign in once to appear in Team Tasks
Requirements
Google Workspace or personal Google account
Zendesk Support or Zendesk Suite (Professional or higher)
Admin role required for Team Tasks
Need Help?
Documentation: https://aanywhr.com/tasks-for-calendar-documentationEmail: hello@aanywhr.com
Leave a review
Share your experience with the rest of the Zendesk community