inSided - Ticket Escalation

Streamline your support workflow - quickly create Zendesk Support tickets from any community post on inSided. Sometimes community members post issues on the community that can’t be directly resolved by other community members or the community moderation team (for example, account-specific issues, or bug reports). After setting up this integration, your moderation team will be able to effortlessly escalate any post on the inSided platform to your Zendesk Support inbox, saving time and effort manually submitting tickets to Zendesk.