TrackingMore
Order package tracking management for Customer Service teams.
Sobre este aplicativo
This integration will help eCommerce brands to shorten the time of answering questions related to order delivery status (WISMO - where is my order)
With our app, your customer success teams can see the latest delivery status of related shipments of your customers easily, without switching between applications.
Agents can easily copy and paste the latest results together.
Trackingmore app for Zendesk will display the associated shipments of the customer at the ticket view, including the following tracking information.
Tracking number
Carrier name
Delivery status
Order number
Destination country
Delivered date
Detailed event messages
Detalhes do aplicativo
Como instalar
1.Create a new Trackingmore account at Trackingmore.com.If you run a Shopify store, you need to find the API key in TM shopify app "Intergration" section(no need to create an account at trackingmore.com).
2.Create a new API key
3.Copy and paste the newly created API key to Zendesk
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