Botfuel
Sales enabling chatbot platform for E-commerce.
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Support
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Botfuel
Solve 80%+ of customer inquiries
Generate additional sales through your e-commerce website thanks to our AI-powered Shopping chatbot and transform your customer service into a profit-generating service.
What is Botfuel?
Botfuel enables e-commerce teams to use chat as a conversion accelerator
Automatically answer frequent customer service requests
Boost conversions, especially when your teams are offline, in the evening and over the weekend
Engage hesitant visitors through personalised conversational campaigns
Enable up-to-date product recommendations and guide visitors in buying the right product
Does Botfuel Require Code?
Building and managing a shopping chatbot with Botfuel requires no-code and can be done in a matter of days.
How do Botfuel + Zendesk work together?
Botfuels’s shopping chatbot acts as the first line of support, and can solve more than 80% of customer inquiries automatically.
This helps Zendesk agents to deal with those high-value moments that drive both CSAT and sales.
Botfuel seamlessly integrates with Zendesk Support.
How to install
Botfuel
Contact our sales team (https://www.botfuel.io/en/contact) in order to create an account
Generate a token from Botfuel Integrations page
Zendesk Marketplace
Install the Botfuel application
Go to the Botfuel Channel (in the Channel Integrations page)
Add account and paste the integration token
More detailed information
Check out How to setup Zendesk integration for more detailed information.
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