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Unitalk Cloud

Cloud IP Telephony service

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UniTalk cloud

Available to all customers on a Zendesk Suite plan or Customers with Support + Talk Partner Edition - Learn more at https://www.zendesk.com/pricing

Cloud IP telephony ** Nextel Cloud ** will provide you the opportunity to automate the work with calls from clients, for businesses of any size in a couple of clicks!

Benefits:

  1. Easy start - start using right now

  2. Automation creation of contacts and tickets

  3. Updating tickets

  4. Save the recordings of conversations in tickets

  5. Transfering a call to the assigned employee

  6. Displaying the customer's name on the ip phone

  7. Creating tickets for missed calls

  8. Call directly from the customer card via click to call

  9. Auto-open client card when you answering a call

  10. Analytics of the traffic source for which the client came

Upgrade your sales team today with 14 days free trial here!

How to install

  1. Install the app

  2. Go to Unitalk personal account
  3. Enter your Zendesk domain name into "Account Name" field (for https://company.zendesk.com, the domain will be named "company")

  4. Click "Connect"

Done, you can make calls now!

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