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Productmotion

Integrates Zendesk tickets with Productmotion's unified Feedback Inbox

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Support

Developer

Productmotion

About this app

Productmotion's product management platform helps teams to centralize communication, accelerate workflows and easily align stakeholders based on a deep understanding of customer and organizational needs. We integrate with feedback channels your team already uses such as Zendesk for support.

This integration app allows you to send valuable Zendesk tickets that will help drive product strategy to Productmotion's centralized feedback repository. Users can then use Productmotion's tools to glean important insights from the feedback and drive product strategy.

We make it easy for product teams to gather feedback from the myriad of sources they get it from, and then help you triage, strategize, and prioritize upcoming features so your team can plan what to do next - and more importantly, understand why.

Build products that matter, and that delight your customers with Productmotion today. Sign up for a free here!

App details

How to install

Installation Instructions

  • Sign into your Productmotion account and navigate to the Settings -> Feedback Integrations page

  • Click on the Setup button beside Zendesk. This will prompt for your Zendesk subdomain - fill in and submit the form.

    • Authorize the installation in your workspace, upon success you should be brought back to the Productmotion Feedback Integration listing and see a Connected beside Zendesk.
  • Login to Zendesk and send tickets to Productmotion by tagging them with the tag productmotion. They will then show up in your Productmotion Feedback Inbox like magic

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