Primary Phone Picker
Select a user's primary phone record from the ticket sidebar to allow SMS messages to be sent.
Sobre este aplicativo
Primary Phone Picker allows Zendesk Agents to update a requester's primary phone number.If an end-user has multiple phone numbers listed, only the 'first number' can be sent SMS.This app displays all phone numbers associated with a requester in the right-hand side of a ticket. Selecting a number and submitting temporarily removes and then restores your phone numbers in the correct order, placing the chosen number first.
The cost is a one-time charge. There are no additional costs. Feedback and suggestions are welcome!
Data Privacy & Security:This application runs entirely within your Zendesk instance. It does not transmit, store, or process customer data on any external or third-party servers. All data transformations occur locally in the agent's browser to ensure your data remains secure and compliant. For more details, please visit: https://www.brandontidd.com/terms.html
Detalhes do aplicativo
Como instalar
Choose your subdomain and click install.Choose your role restrictions if necessary and finish installation.
You'll find the app in the sidebar of any tickets with an assigned requester.
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