Haptik

Deliver an automation-first customer experience with Haptik

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Chat

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Haptik offers AI-powered 24/7 virtual assistants that provide quality support with faster resolution times:

• Deliver a unified customer experience from a single Zendesk Chat interface.

• Automate frontline support using multilingual AI-Chatbots.

• Focus live agents on high-value customer interactions, driving up CSAT & NPS.

• Automatically generate customer support tickets via Haptik’s seamless integration with Zendesk’s ticketing system.

From your Zenchat Dashboard, navigate to Settings > Account > API & SDKs.
Select 'Add API Client' and enter the client name and company.
Contact Haptik at enterprise@haptik.ai to create your bot and generate your redirect URL, client ID, and client secret.
Haptik will share the OAuth permission-granting URL. Navigate to this page and click 'Allow here'.

Zendesk Chat is now connected to your Haptik bot!

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