Lionbridge Smart Connect Messaging
Communicate in 100+ languages using your existing chat application.
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Lionbridge
Lionbridge Smart Connect Messaging
Overview
Multilingual support doesn't have to be hard.Lionbridge Smart Connect Messaging provides contact centers, service desks, IT helpdesks, and other organizations with a cost-effective alternative to hiring bilingual staff: AI-Based Technology.
Features
Lionbridge’s translation solution allows organizations to instantly add interaction support for chat in Zendesk Agent Workspace for more than 100 languages using their existing staff – with no IT involvement required.
Benefits
Lionbridge Smart Connect Messaging eliminates the need to staff across all languages while providing stakeholders with real-time, low-effort experiences in their native language, with terminology customized for your Company and your industry.
Use Case
- Contact Centers
- Service Desks
- IT Helpdesks
- Other Organizations
Conclusion
With Lionbridge Smart Connect Messaging, businesses can significantly reduce the need for multilingual staff, allowing them to provide better customer experiences with minimal effort and cost.
How to install
Click on Install button and select account from given selector to install app after that you will redirect to app configuration page where you need to provide details of Account Key, Secret Key, and Lionbridge Smart Connect URL. For this configuration details, you require to contact support team geofluent.support@lionbridge.com
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