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InboxPilot

AI chatbot for instant email drafts using your company's data

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InboxPilot

InboxPilot

Overview

InboxPilot is an AI-powered chatbot that automates email drafting for Zendesk users.

How It Works

By leveraging your company’s data, it generates personalized, context-aware email drafts as soon as a ticket is created or updated. Say goodbye to repetitive typing—InboxPilot analyzes ticket details, customer history, and your organization’s tone to craft professional responses in seconds.

Integration and Benefits

Integrated seamlessly into Zendesk, it drops costs, cuts down support time, boosts agent efficiency, ensures consistency, and lets your team focus on solving problems rather than writing emails.

Who It’s For

Perfect for all support teams aiming to scale their workflows with intelligent automation.

Preview (GIF)

InboxPilot in Action (GIF)

How to install

InboxPilot Setup Guide

  • Create Your Account
  • Integrate Data Sources
    • Go to the "My Data" tab

    • Add your data sources (files, text, websites, FAQs)

    • Train the AI using the "Train" button

  • Connect Zendesk Account
    • Navigate to "Connect Accounts"

    • Select and authenticate your Zendesk account

    • Ensure draft or response is ready for all communications

    Voila!! All communications will now have a draft or response prepared automatically using your data.

    What people are saying

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