Bigblue
Track Bigblue orders in Zendesk
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Bigblue
Bigblue is a fulfillment solution for e-commerce brands.Hundreds of brands leverage our warehouse network in Europe to scale their operations effortlessly and build a delivery experience that boosts sales.Contact our team to request a demo.
Give superpowers to your support team
With the Bigblue App for Zendesk Support, you can:
Display Bigblue data directly in your Zendesk sidebar
Automatically create alerts for delivery issues and proactively solve them
Easily escalate an issue to Bigblue for carrier delays or lost parcels
How to install
You need to have a Bigblue account to use the Bigblue app for Zendesk Support.
If you don't, please visit bigblue.co or request a demo of our application.
Installation steps
Click on "Install" on this page and start adding the Bigblue App to Zendesk
Then, log in to your Bigblue account
- Go to Settings in Bigblue, click on the Apps section, and follow the installation steps for Zendesk https://app.bigblue.co/settings/apps/connect
Finally, go to Zendesk, in the settings of the Bigblue App (Zendesk > Admin > Apps > Manage > Bigblue > App Configuration), paste your private token and click Install
Note: You can also start the installation from the Bigblue App.
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