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Capacity

Seamlessly connect your Capacity organization to Zendesk.

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Capacity

Capacity customers that leverage Zendesk Support as their help desk can extend their support functions with all of the offerings of Capacity's AI-powered platform, including Knowledge Base, Cloud Drive, Workflows, Automations, Intelligent Document Processing, Guided Conversations, CapacityDB, and more. Simply install and configure the Zendesk app in Capacity's App Center. If you aren't yet a Capacity customer, a free trial is available at https://capacity.com/instant-activation/.

How to install

An admin or developer in your organization should navigate to the Capacity App Center. Search for the Zendesk app, click the switch, and enter your authentication information. From there, you'll be able to leverage Zendesk functions as App Actions, which are particularly useful as part of Workflows and Guided Conversations.

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