ClientZen
Automated ticket tagging, sentiment analysis & real-time insights by Mantra AI
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ClientZenAbout this app
ClientZen automates feedback analysis and gives you accurate insights, instant answers with Mantra AI and real-time monitoring.
Key Features:
Smart tagging applied automatically to every feedback (tickets, reviews, calls & more)
Accurate insights: contact reasons, recurring issues, main questions, and top feature requests
Real-time monitoring: feedback trends, anomalies (feedback spikes), personalized notifications
Quick answers on specific customer experience topics with Mantra AI
To find out how ClientZen can help you, book a personalized demo.
Data Security at ClientZen
We prioritize data security to ensure your information remains safe. Here's how we protect it:
Encrypt data in transit so intercepted or stolen data cannot be read without keys
Restrict access using authentication so only authorized staff/systems can see specific data
Minimize and retain data only as long as necessary, collecting the least amount needed for clear, specific purposes
Keep systems patched, use firewalls/endpoint protection, and monitor for suspicious activity or breaches
You can review our privacy policy, terms and conditions and cookie policy.
App details
How to install
Follow these instructions to connect your Zendesk data to your ClientZen account and if you have any questions, please reach out to us at support@clientzen.io
- Sign up for a free trial here
After you add your name, email & password, click next and select: Connect With Zendesk
Enter your Zendesk details as prompted
Allow ClientZen access to your Zendesk data
The data connection will then be complete
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