We Are valantic: The Partner Behind Your Success

The Strategists (CX Consulting). Before we write a single line of code, our consulting team sits down with you to understand the why and the how of your business. We are the listeners and the planners who help you map out comprehensive customer journeys, optimize your service workflows, and define a clear roadmap that bridges the gap between your vision and reality.

The Zendesk Masters (Deep Platform Knowledge). Our technical team lives and breathes Zendesk. Whether it’s configuring complex tiered support structures, deploying the latest AI agents, or customizing the agent workspace, we know the platform inside out. We take pride in turning "Is this possible?" into "Here is how we built it."

The Connectors (E2E Integration). We believe your team shouldn't have to switch tabs to find answers. Our integration specialists love a challenge—connecting Zendesk seamlessly to your ERP (SAP, Microsoft), CRM, and Commerce platforms. We ensure your data flows freely from end-to-end, giving your agents the full picture every time.

Your Long-Term Partners (Strategy to Operations). Our relationship doesn't end at launch. Our Operations team is committed to your long-term growth. We stick around to train your agents, manage your system updates, and provide 24/7 support. We are the team that helps you evolve from your first ticket to a fully automated global operation.

Let’s Transform Your Business Together!Whether you’re looking to optimize your service workflows, integrate cutting-edge tools, or simply wow your customers, valantic is here to help. Reach out today—we can’t wait to build something extraordinary with you!