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Twilio SMS WhatsApp for Support

Send & Receive Bulk SMS, MMS, WhatsApp Messages from Zendesk Support

1 reviews

Installs

113

Works with

Support

Developer

Ulgebra

Twilio SMS, MMS, WhatsApp for Zendesk Support

Send & Receive SMS, MMS, WhatsApp messages from your customers in Zendesk support.

Features

  • Get SMS, MMS, WhatsApp messages as tickets and reply to customers.

  • Send Bulk SMS to many Zendesk contacts instantly

  • Multiple agents can send messages using common WhatsApp number or separate numbers.

  • Initiate SMS, MMS, WhatsApp message from Ticket View

  • Initiate SMS, MMS, WhatsApp message from Contact View

  • Use ticket & contact placeholders for quickly constructing personalized message for contacts from Zendesk support.

About Ulgebra

We develop extensions & integrations for web apps.

Contact us for integration requirements.

How to install

Read our documentation click here to setup Twilio SMS, MMS, WhatsApp in Zendesk.

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