Outstanding customer experience partner, delivering transformational solutions and emotive CX for global brands.

Ventrica is the UK’s leading provider of emotive customer experiences for brands building deep, personal connections with their customers. We offer unrivalled CX through our brand ambassadors and innovative multi-channel BPO services that enhance customer engagement, streamline operations and drive customer satisfaction to new heights.

Our services include:

  • Omnichannel customer support
  • AI-powered customer service solutions
  • Customised CSAT and analytics tools
  • Journey mapping and CX transformation
  • Multilingual support

As a Zendesk partner, we combine our expertise in delivering exceptional customer experiences with Zendesk's innovative platform. This powerful collaboration enables organisations to enhance their customer engagement capabilities, streamline operations, and drive satisfaction to new heights.

What sets us apart:

  • Tailored solutions: We're big enough to deliver complex, enterprise-level work, yet small enough to provide highly personalised yet transformational service.
  • Technology innovation: Our in-house developed tools like Ventrica AI and Ventrica CSAT complement Zendesk's capabilities.
  • Global reach: With a hybrid workforce model, we offer flexible, right-shored solutions to meet your specific needs.
  • Emotive CX focus: We excel at fostering deep, emotional customer connections that drive long-term loyalty.

Whether you're looking to implement Zendesk, optimise your existing setup, or transform your entire customer experience strategy, Ventrica has the expertise and passion to help you succeed. Let's create exceptional, emotionally intelligent customer experiences together.

Certificações

Badge: Premier Implementation Partner
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Serviços oferecidos
Implementation
Data Migration
Development Services
Staffing/Outsourcing
Reseller
System Integrator
BPO
CX Consultant
Public Sector Contractor
Zendesk Sell Certified
Regiões
Western Europe
Tipo de parceria
Implementation Partner
Solution Provider
Referral Partner
Business Service Provider

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