Featured article
Zendesk Revolutionizes Customer Experience with the Launch of Agentic AI-Powered Zendesk Resolution Platform
Zendesk also announces the Employee Service Suite, an intelligent solution that transforms employee service
Saiba maisThe latest articles
Zendesk’s Global Impact Report Highlights AI Support for Nonprofits, Environmental Sustainability, and Workplace Belonging
Today, Zendesk released its 2024 Global Impact Report showcasing its responsible business initiatives and future goals…
AI Propels IT Beyond the Help Desk: 86% of IT Leaders Confirm Their Work Shapes Employee Services
The days of IT being viewed solely as a help desk function are over. According to…
Zendesk Earns 2025 Great Place To Work® Certification™
Zendesk has earned the Great Place To Work® Certification™ in 18 countries, a milestone that celebrates…
Zendesk AI + GPT-5: Setting the pace for the next generation of support
At Zendesk, our platform helps businesses deliver fast, accurate resolutions with less effort. And at the…
Zendesk Accelerates AI Innovation with New Capabilities Advancing the Resolution Platform Vision
Building on the momentum of the recently launched Zendesk Resolution Platform, a complete AI-first solution that…
Zendesk Announces Acquisition of HyperArc, Ushering in Next-Generation, GenAI-Powered Analytics Platform
Zendesk, a pioneer in Agentic AI-powered customer service, today announced it has completed the acquisition of…
Zendesk Completes Acquisition of Local Measure
Zendesk, a pioneer in Agentic AI-powered customer service, today announced the completion of its acquisition of…
Zendesk to Acquire Local Measure, Expanding AI-Powered Voice
Zendesk, a global leader in AI-powered service, today announced that it has signed a definitive agreement…