Thank You Autosolve GPT By Ino Studio
Automatically re-solve tickets with thank-you messages using AI
Sobre este aplicativo
About Ino Studio
Ino Studio builds intelligent automation tools for customer support teams.
What This App Does
Thank You Autosolve GPT uses advanced AI (GPT) to detect when customers send simple thank-you or acknowledgment messages that reopen solved tickets. When detected, the app automatically sets the ticket back to solved, keeping your queue clean and reducing agent workload for non-actionable ticket reopens.
Key Features
AI-powered detection of thank-you messages with high accuracy
Automatic ticket resolution without agent intervention
Optional auto-reply to acknowledge customer messages
Works seamlessly in the background
7-day free trial, then $39/month for unlimited usage
Data Handling & Privacy
We take your data privacy seriously. This app only processes the latest public comment on reopened tickets to determine if it's a thank-you message. We do not store ticket content beyond processing. Customer data is transmitted securely and never shared with third parties.
For complete details, please review our Privacy Policy: https://thankyouautosolve.com/privacy
Support
Questions or issues? Contact us at thankyouautosolve@terrydjony.com
Detalhes do aplicativo
Como instalar
Step 1: Install the App
Click the Install button to add Thank You Autosolve GPT to your Zendesk account.
Step 2: Open the App
After installation, find the app icon in the left navigation bar of your Zendesk Support dashboard.
Step 3: Connect Your Zendesk Account
Click the "Connect Zendesk" button and authorize the app to access your Zendesk account. This creates the necessary webhook and trigger automatically.
Step 4: Configure Settings (Optional)
Enable auto-reply if you want the app to send a friendly response to customers when their thank-you message is detected.
Step 5: Done!
The app will now automatically detect and resolve thank-you ticket reopens. You can monitor activity from the app panel.
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