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Chargeflow

Use Zendesk tickets as evidence in automated chargeback responses

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Chargeflow

Sobre este aplicativo

Chargeflow for Zendesk

Use customer conversations as dispute evidence to automate chargeback responses. Chargeflow ingests tickets and attachments from Zendesk to build reason-code aligned evidence and improve win rate.

  • Ingests ticket subject, comments, and attachments into Chargeflow

  • Maps tickets to related orders, payments, and customers

  • Generates reason‑code‑specific evidence bundles for disputes and inquiries

  • Control automation submission within Chargeflow

How it works

Chargeflow securely reads Zendesk tickets, normalizes content, and associates it with orders and payments. When a dispute or inquiry opens, Chargeflow compiles relevant ticket history and files into compelling evidence that drives win rates.

Requirements

  • Chargeflow account with Admin access

  • Zendesk Support admin permissions

Start here: Connect Chargeflow and Zendesk.

All data handling follows Chargeflow’s published Privacy & Terms of Service policies:https://www.chargeflow.io/terms-of-service#privacy

Detalhes do aplicativo

Como instalar

  1. Open Connect Chargeflow and Zendesk: http://app.chargeflow.io/integrations?integration=zendesk.

  2. Sign in to Chargeflow (or create an account).

  3. Authorize Zendesk when prompted.

Help: hello@chargeflow.io

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