New
Eloquent AI
AI-powered chat interface for Zendesk support agents
Works with
Support
Developer
Eloquent AI Support
About this app
About Eloquent AI
Eloquent AI is a customer service automation platform that empowers support teams with intelligent AI assistants. Our technology helps businesses deliver faster, more accurate responses while reducing operational costs.
What This Integration Does
The Eloquent AI integration for Zendesk adds an AI-powered chat assistant directly into your ticket sidebar. Support agents can:
- Ask natural language questions to quickly retrieve customer data, transactions, and account information
- Get instant AI-generated responses based on your connected business systems
- Access contextual information without switching between multiple tools
- Speed up ticket resolution with intelligent data lookup
Data Privacy & Security
Eloquent AI is committed to protecting your data. We process customer information solely to provide the integration functionality. Data is transmitted securely using encryption and is not shared with third parties.
For complete details on how we handle your data, please review our Privacy Policy.
App details
How to install
Getting Started
- Click the "Install" button to add Eloquent AI to your Zendesk account
- Once installed, navigate to any support ticket in Zendesk Support
- Look for the "Eloquent AI Chat" panel in the right-hand ticket sidebar
- The AI assistant will automatically load with context from the current ticket
- Type your question in natural language (e.g., "What is this customer's order history?")
- Review the AI-generated response with relevant customer data
Need Help?
Contact our support team at support@eloquentai.co for assistance with setup or configuration.
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