Messaging for Telegram by DataFox Labs
Engage with your Telegram™ users via Zendesk Sunshine Conversations
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DataFox Labs
This App will require you to have an active Sunshine Conversations license. If you would like to learn more about purchasing a Sunshine Conversations license, then please speak to your Zendesk representative who will be happy to help.
Engage with your Telegram™ users via Zendesk Suite (Sunshine Conversations). Unleash the full Zendesk power - with omnichannel routing, macros, triggers, ticket assignments and so much more!
Benefits of using Messaging for Telegram:
⚡Quick no-code installation
✉️ Send text, files and images back to Telegram users
🏷️ Add macros, triggers, tags to Telegram tickets
📊 Create custom reports in Explore on tickets from Telegram
📈 Monitor Telegram tickets in real-time on live dashboards on Explore (With Zendesk Suite Professional and above)
For any feedback on how to improve the app, please email help.datafox@gmail.com
How to install
Install your app to start. For more details on setup, please follow the instructions here.
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