Instagramer
Instagram Direct Messages channel for your Zendesk
14 reviews
Installs
100+
Works with
Support
Developer
OAPPS
About this app
Engage with your Instagram users via Zendesk Support. Reply to all direct messages. Unleash the full Zendesk power - use macros, triggers, and ticket assignments the same way you used to work with e-mails.
First 14 days are free, try it!
Find out more details and videos on our website
Features
Connect multiple Instagram accounts ( 4 accounts included)
Unlimited messages
Respond to usual direct messages
Get video files and images
Send links, images, and files back to the customer
Add tags to connected Instagram accounts
Links to user's Instagram profiles in Zendesk
Support group chats and threaded conversations
Receive user follower count
Primary/General inboxes tagging
Support
Please contact us if you have any issues. You can report bugs and request new features in our Help Center
This app is not affiliated or endorsed by Instagram or Meta and is provided by OAPPS LLC as-is.
App details
How to install
In Zendesk:
Go to your Zendesk Admin Center> Channel applications
Click on Instagramer > Accounts tab > Add account
Enter anything relevant into the Account Name field (e.g. name of your brand)
Enter login and password
Press Connect
Pass additional challenges if required
Support
Please contact us if you have any issues. You can report bugs and request new features in our Help Center
What people are saying
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