SaaS customer support best practices
SaaS customer support delivers on-demand solutions
A messy and cluttered workshop is of help to no one. Trying to find the right tool for your project can be frustrating particularly when all the needed tools are scattered about your workspace. When you can access all relevant data and activity from a single interface, it’s easy for teams to track customer conversations and pick up where they left off.
With Zendesk Support, you have everything you need for better customer conversations, all in one place.
Em primeira mão
- Customer service for humans. Build trust with customers by offering responsive, personalized, support on the channels they prefer.
- Powerfully productive agents. Set agents up for success with effective tools for collaboration, information gathering, and automation.
- Self-service satisfaction. Give customers 24/7 support with easy access to the answers they need, wherever they are.
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