Swap the main address of end-user with alternative address when replying to a message with an alternative address.Any response by the agent thereafter will be sent to the swapped, alternative address which will replace the main address in the member account information. The original main address will be stored as an alternative address.

Any potential alternative addresses should be registered for the same user beforehand in order for the app to function.

Swap will be performed as public reply is being made. The email address will not change at the time of receiving.

eclect Inc., the exclusive Master Implementation Partner in Japan/APAC, provides a wide range of services, including license sales, consulting, implementation support, system integration, app development, and more.

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This app does not collect any personal information or other data from users.
It is used solely for the purpose of reading the [user] information stored in Zendesk and modifying it when necessary.

Such data is stored and used only within Zendesk and is never stored outside of Zendesk.Furthermore, no data is shared with any third parties.

The data is handled strictly within the scope necessary to provide the service and, unless explicitly disclosed, it is never used for unintended purposes such as training AI models.Additionally, no Personally Identifiable Information (PII) or sensitive data will be shared without user consent.

If you have any questions or concerns regarding data privacy or security, please contact us from the email below.zendesk_support@eclect.co.jp

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Installation of this application will be deemed to represent your agreement with, and consent to be bound by, the Terms of Service below.

Terms of service(JPN)

Terms of service(EN)