NinjaOne
Connect your NinjaOne and Zendesk instances for real-time device information.
Total de instalações
100+
Funciona com
Support
Developer
NinjaOne
Sobre este aplicativo
NinjaOne automates the hardest parts of IT, empowering more than 17,000 IT teams with visibility, security, and control over all endpoints. The NinjaOne platform is proven to increase productivity, while reducing risk and IT costs. NinjaOne is consistently ranked #1 for its world-class support and is the top-rated software on G2 in seven categories including endpoint management, remote monitoring and management, and patch management. Sign up for a trial here. NinjaOne's Zendesk app provides a real-time connection within Zendesk to NinjaOne that: Allows you to search for devices in NinjaOne and assign them to Zendesk tickets by:
Logged on User
Assigned User
System / DNS / Friendly Name
Mac Address
IP Address
Public IP Address
Serial Number
Shows the real-time status of a device. Shows who is currently logged in/last logged in user of that device. Provides the ability to launch a remote session directly to that device. Sign up for a trial. For details on the data accessed, used, and stored by this integration, please review NinjaOne's privacy information.
Detalhes do aplicativo
Como instalar
Install the application from the Zendesk Marketplace.
In the configuration settings, set the NinjaOne Domain to the domain you use to access NinjaOne, for example: app.ninjarmm.com or yourdomain.rmmservice.com.
In the OAuth Authentication Subdomain, enter the first part of the region you are on for NinjaOne. For example, if you use USA 1 with the domain 'app.ninjarmm.com' you would enter 'app'. The supported regions are: app - USA 1, us2 - USA 2, eu - Europe, oc - Oceania, and ca - Canada.
Click to authenticate with NinjaOne. Enter your login details and approve the applications.
Click to Update and save your settings.
The NinjaOne application should now be displayed on tickets and allow you to map devices to tickets.
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