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Cobrowse.io for Support

Co-browse for Android, iOS, and Web. Instant screen sharing and remote control built into your apps.

1 reviews

Installs

118

Works with

Support

Developer

Cobrowse.io LLC

Cobrowse.io provides feature-rich and highly configurable co-browsing technology, embedded within Zendesk. Cobrowse supports Web, Mobile, and Desktop platforms, and enables private and on-premise deployments for enterprise clients.

Cobrowse.io for Zendesk embeds powerful co-browsing tools directly within your Zendesk. See your apps running on your customer’s screen. Guide the user, or request remote control. Key features: - Support for Web, Android, iOS, MacOS, and Windows.

Complete white-label solution, all UI is customizable - Redact sensitive information so it never leaves customer’s device - All data transfer is encrypted, following industry best practices - Session video recordings and audit trail - Realtime screenshare, annotate screens, or optionally request remote control - Optionally supports full device access - Optionally self-host in your own AWS, Azure, or Google Cloud, or On-Premise.

Completely free to try out, please contact our sales team via our website One-click co-browsing access directly within Zendesk Messenger, Ticket, and Contact records. Or Admins can view the Admin Dashboard in its own tab. Want a demo? Please contact us at https://cobrowse.io/contact-us.

How to install

A new Cobrowse.io License Key will be automatically generated for you when you install this app. You will need the Cobrowse.io License Key when integrating our SDKs into your apps and websites.

Cobrowse.io API - If you are self-hosting the Cobrowse.io API in your own cloud or on-premise, please enter your self-hosted API. Otherwise, please keep the default: https://cobrowse.io

Please see https://docs.cobrowse.io and https://docs.cobrowse.io/agent-side-integrations/crm-helpdesk-integrations/zendesk for complete installation instructions or contact us at https://cobrowse.io/support-request with any questions.

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