CallWe
CallWe Agent Panel widget for Zendesk
Sobre este aplicativo
Available only to agents with "Talk - Partner Edition" seats (see zendesk.com/talk/pricing). CallWe is a full solution as a service for your Contact Center, integrating IP telephony services in a robust and stable platform. CallWe offers auto dialer, TTS dialer, distribution and calls recording, outbound and inbound IVR in a minimalistic interface. Join queues, manage your timeline, contacts and all Agent related features from CallWe using this widget
Detalhes do aplicativo
Como instalar
After installing the app, set up the CallWe app to be use:
Go to manage app screen
Click on CallWe Settings
Click on "Change settings"
Update the "CallWe URL", example: https://example.callwe.io
Click on "Update" button
In the top bar click on CallWe app and do login
After these steps you be able to use the CallWe Phone.
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