Droz Messaging
Send campaigns through WhatsApp, Twilio and MessageBird within a single platform
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Droz Messaging
This app will require an active Sunshine Conversations license. If you would like to learn more about purchasing a Sunshine Conversations license, please speak to your Zendesk representative who will be happy to help.
Droz Messaging is an app that allows proactive messages and campaigns through WhatsApp and SMS. The SMS messages through Twilio and MessageBird, as well as Whatsapp, works with the Zendesk Sunshine Conversations integration. With this app, you can perform both bulk messaging through the navbar menu, and individual messaging through the sidebar menu.
Main features:
WhatsApp, Twilio and MessageBird integrations available
Multi-languages (Portuguese-BR, English and Spanish)
Campaigns schedule
CSV variables
Pre-chat variables
Logs of campaigns already sent with payload available for download
Multiple reports available for download in .csv
How to install
Download the app and fill in the information in the authorization and bots fields according to the instructions below:* authorization - log into your Droz account, access the bot that will be configured and go to the 'Sending by API' menu. Within this menu look for 'Authorization' and copy the code right after the word Basic* bots - log into your Droz account, access the bot that will be configured and copy the numeric code from the URL that identifies it. For example: https://admin.meudroz.com/#/account/bot/9999/campaign
Both information is available on the Droz Panel and must be changed whenever a new bot is added to your account.
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