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MobileForce CPQ for Support

Grow revenues with a fast, easy to use Configure, Price and Quote system.

1 reviews

Installs

26

Works with

Support

Developer

MobileForce Software Inc.

Grow revenues with fast, easy to use configure, price and quote system

Pricing

Free trial, then USD $30/user/month (CPQ Professional Support Edition) or USD $65/user/month (CPQ Enterprise Support Edition)

Have questions? Please contact sales@mobileforcesoftware.com to setup a time to talk to one of our CPQ Specialists.

Features

Supercharge Customer Service and Convert Tickets into Opportunities

Instantly add consultation services or paid maintenance/repairs and convert support calls into ROI opportunities with integrated quoting.

Automatic Form, Document & Quote Generation

Pre-configured, customizable forms and document templates enable you to create fast quotes for additional services right during support calls for lightning-fast service and increased revenue.

Flexible Upsell/Cross-sell Workflows

Instantly add relevant products/ services in real-time with automatic prompts. Supports configurable and bundled products and services and features a validation engine to help ensure the correct products and services are added to quotes.

Product, Pricing, and Approval Rules

Streamline quote approvals with configurable approval rules for automatic approvals, pre-defined discounts and approval routing to key stakeholders.

Zendesk Support and Optional Back Office Integration

Automatically fetch company and contact information from Support Ticket, and optionally, inventory, delivery estimates from back-office systems like ERP in real-time while quoting. Generated quotes and proposals are automatically sent to the customer and seamlessly saved into Zendesk Support. Also, integrates with DocuSign and PandaDoc.

Have questions?

We'd love to hear from you! Feel free to reach out to us at sales@mobileforcesoftware.com to setup a time to talk to one of our CPQ Specialists.

Please submit bug reports to support@mobileforcesoftware.com.

How to install

  1. Log in to your Zendesk Support account and go to Zendesk Marketplace.

  2. Click the "Install" button on the "MobileForce CPQ for Support" application page in the Zendesk Marketplace.

  3. In Zendesk Support, access the MobileForce CPQ application from any Ticket record.

  4. Hit the "Log In" button inside the MobileForce CPQ card.

  5. Create new or view existing quotes associated with the record in Zendesk Support.

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