Aktie Now
certificações
6
Quem somos nós
Aktie Now is a CX advisor and Zendesk Premier Partner — not just an implementation shop. We combine deep technical mastery of Zendesk with predictive vision to spot where a client's CX operation is about to break before it does, and we stay accountable for the outcome until it shows up in the numbers that matter: lower cost per ticket, higher retention, more revenue from the support operation. We were the first Zendesk partner in Brazil, and today we operate across 6 countries on 4 continents. That history means we've already seen most operational bottlenecks before — in different industries, different contexts, and we know exactly where to look. Ready to turn your Zendesk investment into a measurable business result? Let's talk.
What We Do
Aktie Now owns the outcome of your Zendesk operation — not just the setup. We go deep into configuration, integration, and day-to-day operation of Zendesk, and we pair that technical depth with predictive analysis: we flag where CSAT, TMA, or ticket cost are about to slip before they hit your bottom line. We don't hand off a finished project and disappear — we stay in the operation until the result is measurable in cost, retention, or revenue.
Make the Most of Zendesk with Aktie Now
With more than 100,000 hours of hands-on Zendesk consulting and development, we're one of the most experienced Zendesk partners worldwide — and the difference shows up in results, not just hours logged: fewer escalations, faster resolution, lower cost per ticket.
Electrolux, IBM, Domino's Pizza, and Tramontina, among others, have trusted Aktie Now to turn their Zendesk operation into a business result. Ready to be next?
Contact us now to learn more!
Serviços oferecidos
Implementation
Data Migration
Development Services
Training
Design/Guide Theming
Staffing/Outsourcing
CX Consultant
App developer
Regiões
North America
Latin America (includes Central and South America)
Western Europe
Global
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