Hubspot Activity by BS40
Hubspot Email Activity - Show Hubspot email engagement for your customers.
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Support
Developer
BS40
What Hubspot Activity by BS40 does
This app allows your agents to view the email interactions between Hubspot and your customer, this can be seen in either the ticket or customer view. The agent will be able to identify the following when viewing the customer record:
Emails the customer has received and when
- Interactions they've had with the emails including:
Sent
Delivered
Opened
Clicked (including a link to what was clicked)
Is my data Safe?
This application will not store or persist any of your data, the data is retrieved realtime from Hubspot and displayed in your Zendesk portal. No Hubspot data is persisted after viewing the customer record.
What if i have a problem/query?
Just drop as an email at support@bs40.uk and we'll happily assist, if you've also got additional features you'd like to see, we'll happily consider them with our development team.
About BS40
We're a small software development company focusing on integrations with SaaS products and working with clients from small startups to global enterprises and government departments.
How to install
Pre-requisites (setting up Hubspot):
Login to your Hubspot portal and go to settings -> Integrations -> Private Apps.
Within the Hubspot portal click create a Private App.
Enter a description for your application.
In the scopes section, select 'crm.objects.contacts.read', 'content', 'sales-email-read' and 'business-intelligence'.
Create the application and note the Authorisation token.
Once you've completed the above steps install this App in Zendesk and when prompted enter the Authorisation token from Hubspot.
Terms and Conditions
These can be found here: https://www.bs40.uk/terms.html
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