Skilljar

Unite your customer training and support initiatives

(4)

Skilljar is the leading customer training platform for companies to accelerate product adoption and increase customer retention. With Skilljar's Zendesk App, a conveniently located sidebar surfaces what courses your customer has enrolled in and completed within Skilljar, right next to their Zendesk support ticket.

Skilljar's Zendesk App empowers support teams to

  • Quickly view customer training activity in Skilljar right on the Zendesk ticket sidebar
  • Resolve issues faster by providing relevant and targeted training content to customers
  • Improve customer experience with informed content recommendations based on prior customer training activity in Skilljar
  • Reduce ticket volume through an integrated educational approach

About Skilljar

Skilljar's enterprise-grade customer training platform provides all the essential tools for Customer Training and Enablement teams to successfully onboard, engage and retain customers. The product is more than just a learning management system (LMS) - it's purpose-built for customer and partner enablement.

Features include

  • A best-in-class student experience
  • Payments engine
  • Social certifications
  • Advanced analytics
  • Integrations with Salesforce and Marketo

To learn more about Skilljar, or request a demo, visit our website at www.skilljar.com.

Detalhes do aplicativo

Funciona com
support
Ticketing System
Autor
Skilljar
Versão
1.0
Preço (USD)
Free

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5.0

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