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API Connect 2.0 By BCR

API Connect is a data-driven application based on Zendesk API calls.

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Developer

BCR.CX

About BCR:

Resources:

Be able to Query data in any connected database, and link your information directly to ticket fields as your wish.

Requirements:

  1. Connect your Zendesk to any Sunshine database.

  2. Query your data by one or more columns inside your database.

  3. Select the dataset reported by your custom Queries.

  4. Insert Query results directly in Ticket fields

How to install

How to install:

API Connect for Sunshine is a Plug and Play application! Follow the steps below and access it through your Zendesk.

  1. Scroll up and hit the 'Install' button.

  2. Enable 'Role' and 'Restrictions' if asked.

  3. Click on 'Complete Instalation'.

  4. Start managing your data!

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