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Google Forms

This integration connects Zendesk's action builder to Google Forms, enabling automated workflows for form lookups and survey response searches within support processes.

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Sobre este conector

The Google Forms integration allows Zendesk admins to connect action flows to Google Forms, automating workflows that involve retrieving form information and searching through survey responses. By integrating these external systems, organizations can improve collaboration and maintain seamless experiences across multiple platforms. The integration enables data retrieval from Google Forms directly within Zendesk support processes, streamlining operations without switching between systems.

Actions

As seguintes ações estão disponíveis

  • Lookup form

  • Search responses

Capturas de tela

Detalhes do conector

Requisitos

All Suites: Team, Growth, Professional, Enterprise, or Enterprise Plus
Support: Team, Professional, or Enterprise
Must authorize Google scopes: forms.body.readonly, forms.responses.readonly, and drive

Como conectar

In Admin Center, go to Apps and integrations > Actions > Action flows
Create or edit an action flow
Under External actions, select Google Forms
Click Connect
Follow Google Form's authentication prompts

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