SaaS based customer experience management

Deliver effective SaaS based customer experience management for happy customers

Your customer service agents might be incredibly hard workers, but if your call center technology is preventing them from being their most productive, hard work might not equate to efficient work. Customers will be left frustrated. Zendesk understands that happy customers are the bottom line. Zendesk builds cloud-based SaaS customer service solutions for better customer relationships.

The inside scoop

Zendesk products allow businesses to be more reliable, flexible, and scalable with multichannel products that include Support, Guide, Chat, Talk, Message, and Explore. These channels help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. Zendesk reduces friction by delivering software that’s designed to increase speed and efficiency—and turn your contact center team of agents into experts.

Enjoy the benefits

The benefits of working smarter in a customer service center, not harder:

  • Reduced customer service costs
  • Increased customer retention
  • Happy customers drive sales

Next steps

Growing with Zendesk is easy because our SaaS technology works right out of the box, seamlessly integrates with other tools, and expands to fit your business. See for yourself. Get started with your free trial today.