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Forneça uma experiência multicanal excelente

Forneça uma experiência multicanal excelente

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Multi-Channel relationships allow you to always be reachable by your customers - at anytime - from anywhere.
Learn how to get started with building a multi-channel support model. Download our guide.

Interaja com os clientes na hora

Veja como começar com um modelo de fornecimento multicanal.

  • • Boost agent productivity

  • • Improve customer satisfaction

  • • Set up new channels quickly
Forneça uma experiência multicanal excelente

Fale tudo

Learn how to deliver a personal, productive phone support experience to manage all customer conversations.

  • • Develop goals for providing great phone support

  • • Organize and optimize your phone support

  • • Measure and improve the support you provide

Deliver a faster response

Learn how adding a chat channel delivers a faster and a more personal way to engage with customers.

  • • Manage customer experience and chat volume

  • • Determine your staffing requirements

  • • Train agents to chat effectively

Keep up with customer expectations

Read how customers have increasing expectations around which channels they should be served over and how long response times should be.

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