Práticas recomendadas
menos de 5 min.

Transforming Your CX Through Customer Service – Webinar Ft. Gartner

Gartner
menos de 5 min.

Quadrante Mágico de CRM do Gartner de 2017 | Zendesk

Canais de suporte
menos de 5 min.

What’s new at Zendesk: March 2018 – Europe

Canais de suporte
menos de 5 min.

What’s new at Zendesk: March 2018 – Asia Pacific

Canais de suporte
menos de 5 min.

What’s new at Zendesk: March 2018 – Americas

Webinars
menos de 5 min.

The Future of eCommerce Customer Support Webinar Series

How Zola marries modern registries and compassionate customer service with Zendesk

13 Ways to be a customer-driven company

Knowledge management best practices

Base de conhecimento
menos de 5 min.

Trabalho em equipe no autoatendimento com a Publicação em equipe

Proactive support: The right way to engage

Moving from Platform to Best of Breed

Forrester: Transform Customer Processes And Systems To Improve Experiences

How Zendesk scaled to 100,000 customers in 150+ countries: simply and beautifully

Research links volunteering with happier employees and customers

Suporte por telefone
menos de 5 min.

How LimeBike rides past the competition with a world class customer experience

How Dollar Shave Club implemented AI with Zendesk

Coleções
5 a 10 min.

How to Create a Stand-out Customer Service Resume

Customer effort: Work it, so your agents and customers don’t have to

A abordagem omnichannel do Zendesk

Melhore seu autoatendimento com as métricas certas

Chat
menos de 5 min.

Como o chat em tempo real ajuda as empresas e os clientes

Relatório sobre o atendimento ao cliente multicanal

Introdução ao Zendesk Guide: estratégias e práticas recomendadas

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