fidelidade do cliente

Funcionários engajados e colaboração: como as centrais de suporte internas são importantes

In our annual conversational business report, State of Messaging 2020, we look at the biggest messaging stories from the past year, along with research, reporting, and predictions on how the future of messaging between brands and customers will play out

• Eficiência da equipe
• Expectativas dos clientes
• fidelidade do cliente